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Customer Service Rep

We been taking care of business

The CUSTOMER SERVICE REP is the first point of contact clients make with BlueMoon. The impression given by a BlueMoon CSR could last a lifetime.


Reports To:

Under the direction of the COOs


Job Responsibilities:

  • Greet prospective clients in a timely and friendly manner.

  • Understand the ins and outs of all packages and products.

  • Willingness to learn and ask questions when needed.

  • Use AirTable to input client information (training provided).

  • BlueMoon staff communicate regularly using Discord and using this application is a requirement of this position.


Compensation:

  • 5% commission on wedding or party packages up to and including L$8,000

  • 10% commission on wedding and party packages over L$8,000 .

  • Compensation is paid at the conclusion of events.


Perks:

All Staff of BlueMoon in Good standing for 3 or more consecutive months are permitted to have 1 discounted event a year at BlueMoon. Good standing is both working events regularly and subject to COO approval. Events may not be chosen on the day of a previous engagement or holiday. Wedding and Party Packages are 50% off posted pricing, Dinner Packages are 25% off posted pricing. Wedding packages and dinners are only available to employees for themselves. However, a party may be used if the employee wants to throw one for a friend or family member. It’s required that the employee is also in attendance at the party.



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