Customer Service Rep
We been taking care of business
The CUSTOMER SERVICE REP is the first point of contact clients make with BlueMoon. The impression given by a BlueMoon CSR could last a lifetime.
Under the direction of the COOs
Greet prospective clients in a timely and friendly manner.
Understand the ins and outs of all packages and products.
Willingness to learn and ask questions when needed.
Use AirTable to input client information (training provided).
BlueMoon staff communicate regularly using Discord and using this application is a requirement of this position.
5% commission on wedding or party packages up to and including L$8,000
10% commission on wedding and party packages over L$8,000 .
Compansation is paid at the conclusion of events.
All Staff of BlueMoon in Good standing for 3 or more consecutive months are permitted to have 1 discounted event a year at BlueMoon. Good standing is both working events regularly and subject to COO approval. Events may not be chosen on the day of a previous engagement or holiday. Wedding and Party Packages are 50% off posted pricing, Dinner Packages are 25% off posted pricing. Wedding packages and dinners are only available to employees for themselves. However, a party may be used if the employee wants to throw one for a friend or family member. It’s required that the employee is also in attendance at the party.